Privacy Policy

We are WellEasy trading as Snackcess Ltd, a limited company (registered with number 12568617)

Our registered address is 12 Caring Lane, Bearsted, Maidstone Kent, ME14 4NJ.

WellEasy has an appointed data protection officer. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our data protection officer (Kieran Fitzgerald) by email at kieran@welleasy.co.uk

 

What is my data used for?

When you purchase products from our website, personal information is used to complete your purchase. 

When you purchase goods from our website, we will use your personal information to complete your purchase. The details we collect from you will include your name, address, email address, phone number and payment details.

To complete your purchase, we share your personal information with our subcontractors who are involved in the purchase process, such as payment providers, as well as credit reference agencies who we use to assess fraud, credit and/or security risks. 

We need to process your personal information in this way to enter into and perform the contract for the item you have purchased from us.

When you phone us or use our website chat service

When you phone us or contact us by email with general queries, we may also handle your personal information (your name, contact details and the other details you provide to us) in order to provide the customer services you have asked us to. This could be when you ask us to provide more information about your order, or explain how delivery works.

We rely on your consent to handle your personal information in this way. If you do not provide us with the personal information we request from you for customer services purposes, we may not be able to fully answer your queries.

When you have expressed an interest in Good Club:

This section applies if you have opted in to receive marketing communications from us, or have previously expressed an interest in Good Club and not opted out.

We will handle your personal information (such as your name, email address, postal address, telephone number and sector preferences) to provide you with marketing communications in line with any preferences you have told us about.

When we send you marketing emails because you have opted-in to receive them, we rely on your consent to contact you for marketing purposes. 

If you have not opted-in and we send you marketing emails, we do this because of our legitimate interest to promote the success of Good Club. 

Every email we send to you for marketing purposes will also contain instructions on how to unsubscribe from receiving them.

You are not under any obligation to provide us with your personal data for marketing purposes. 

You can tell us that you do not want your personal information to be processed in this way at any time by contacting us at ben@goodclub.co.uk or, where relevant, by following the unsubscribe link shown in every marketing communication you receive from us.